Our Values
- - Warm and friendly customer service
- - Hard work and dedication to achieving KPI’s
- - Teamwork and collaboration
- - Open communication and honesty
- - Continual learning and improvement
Our Approach
As a company that provides sales and research calling services to companies in Australia, we pride ourselves on being warm and friendly on the phone and delivering great results for our clients. Our aim is to ensure that every call is a positive experience for both the client and the customer.
Our Mission
My Koro aims to create better outcomes for everyone. We deliver excellent result for our clients, and better opportunities for our team. Through rigorous training and sophisticated tracking and monitoring technology, we can acheive more than your average call centre.
WHY CHOOSE US
Our Team's Achievements
25
Years Of Experience
257k+
Calls Made Per Month
96%
Staff Satisfaction
BETTER BUSINESS, BETTER COMMUNITY
It's About More Than Just Business As Usual
At My Koro, we're about more than business. We're dedicate to supporting charitable work in Fiji, striving to uplift communities through various initiatives. We collaborate with local schools to enhance educational resources, participate in environmental projects, fund medical outreach programs, and promote local artisans' crafts, all with the aim of creating a positive impact for our team members and their communities. Our commitment to corporate responsibility drives us to foster a better and more sustainable future for the beautiful people and environment of Fiji.
WHAT PEOPLE SAY
Client Testimonials
GeoOp is incredibly grateful for the outstanding services provided by My Koro. Their Fijian sales call centre operation is excellent and has significantly boosted our sales. Their cold-calling skills are second to none and have provided outstanding results. Their effective up-selling techniques have also significantly improved our ROI per customer. We also want to compliment their phone manners – it’s like you can hear their big Fijian smile down the line… They are always professional and pleasant, leaving a great impression with our customers and act like an extension to our team – Living up to the “My Koro” brand!
Scott Player
GeoOp
My Koro has become an invaluable partner for our consultancy, 'Effective Growth'. Their exemplary phone manner and exceptional customer engagement have consistently enabled us to meet and exceed our targets for appointments with senior business marketers. The effectiveness of My Koro's service is evident in the increased opportunities and enriched relationships we've enjoyed with our clients. In a nutshell, My Koro's commitment, reliability, and professional demeanor have played an integral role in our journey towards fostering effective growth.
Andrew McGregor
Effective Growth
My Koro is the heart of customer service for Home Deputy. Their phone operators exude warmth, knowledge and patience, making every interaction delightful. They consistently exceed expectations, reflected in their outstanding CSAT scores. My Koro brings trust and satisfaction to Home Deputy's consumer electronics support. Highly recommend!
Jacky Flint
Home Deputy
I am delighted to provide a glowing testimonial for My Koro, the exceptional customer service and support center for Competition Cloud. Their phone manner is second to none, consistently leaving customers impressed and satisfied. The team at My Koro demonstrates genuine care for every caller. Their professionalism and knowledge are outstanding, resolving issues efficiently and effectively. Thanks to their exceptional service, Competition Cloud consistently achieves high customer satisfaction scores.
Chris Butterworth
Competition Cloud