How My Koro helped Acquirely grow its ROI by 23%

We made the decision to switch to My Koro after working with two other call centres in Fiji. We did this because of the strong focus on quality assurance and staff attendance rates of My Koro. Since moving across to My Koro, we’ve seen our ROI improve 23% compared to our previous vendors. The leads that we deliver to clients has seen the contact rate increase by 37% and the conversion rate increase by 42%. My Koro has become a valuable part of our business and they’re constantly looking at ways to assist and improve the work we do together. We also appreciate the focus My Koro has on the wellbeing of their staff and this has flowed through to the results we get from our team.

Jeremy Gaylard
Senior Manager – Client and Data Success, Acquirely